10 reviews for Jabra Engage 75 Wireless Headset, Stereo – Telephone Headset with Industry-Leading Wireless Performance, Advanced Noise-Cancelling Microphone, All Day Battery Life

1. 

   Rated 4 out of 5

   AdminProfessional – June 15, 2023

   
   At work I use a Mitel softphone system and Teams for my primary communication modes. We have had a heck of a time finding a headset that would allow headset controlled answering of calls on the softphone. Finally found Jabra and narrowed down to this model. The only thing i can’t control with the headset is transferring calls, otherwise it’s seamless.Pros:*The range for me is great, i can even walk into the hallway (about 50ft) with a closed door between me and the base and not loose connectivity. It starts to get a little staticky when i walk to the farthest side of the suite, to me that is great range.*Mute button is on the mic boom and very accessible, you don’t have to search for it, also mutes if you point the mic boom up to the ceiling.*Sound quality is great*In ear prompts available so you know if your mic boom is out of position and mute notification and reminders*Has great customization options to make the headset fit your personal preferences*You can customize by uploading your own ringtone, the display on the base can be customized to show the time, custom text or a picture. Mine currently says, “I told you so” lol.*Personally the noise cancellation level is perfect for me. It is enough that if I’m wearing it (but not on a call), it dims all sound around me but allows enough through that I’m not totally muted and am aware if someone is trying to talk to me or an issue arises at the front window that I need to help mitigate. If you want total noise cancellation when not on a call, you may want to check out one of the other versions, like the Evolve 75.*I can confidently relay that external office noises are completely muted for your caller. If someone comes into my office and starts talking to me while I’m on the phone, the person at the other end of the line cannot hear them at all. I’ve had someone TRY to talk to my caller while being very close, caller still could not hear. This is a HUGE pro in my opinion since I get frequent interruptions without them checking to see if I’m on the phone. My polycom headset would mute out office noise to the point where i was constantly getting scared just by staff stopping to ask a question, that’s too much for the work i do. It also worked with Mitel but I had to mouse to pick up calls and hang up, clunky. I also had a terrible time with the settings, it would stop working without warning and i was constantly troubleshooting it.*The ease of setup is wonderful. I do not connect directly to my phone since we employ a softphone, but it does come with the cords to connect that way. I received the Jabra, plugged in the base, docked the headset and downloaded Jabra Direct. While i was exploring the settings in Jabra Direct, it auto paired the headset and the base and my PC detected the headset on its own and made it the primary device. I had to adjust ZERO settings on my computer or the mitel client. In fact the only things i needed to do was customize the settings and make sure to download the latest software update. Hands down it has been the most angst free headset setup I have come across, and since Covid, we have tried several.Con:*Battery life will not last you past an 8 hour day but an easy remedy is to dock it when not in use so it can charge through the day.*I don’t find the touch screen settings option on the base to be very useful, it’s clunky to navigate, so i just go to the Jabra Direct control center and change settings there. You can answer the call and end it and mute it from the base touchscreen if that is your preference, that part is user friendly. Feels like the base options could be improved but it’s definitely not a deal breaker.Minor annoyance:*I never could get the training conference feature to work, where another headset could connect to my base and answer calls and both of us could hear the call. That was a bummer because it’s such a useful feature if you are training someone to answer incoming customer calls.*when you are selecting your ringtone, there is no way to preview it before applying it. You actually have to apply it and then call yourself to hear it. Strange idiosyncrasy on a otherwise great headset/base.Important to be aware of:*Connection issues If i do not log out of Mitel when i leave for the day. When I come in the next morning, chances are good that either callers wont be able to hear me, or I wont hear them. There is something about the live connection and power napping i think that interferes. If i log out at end of shift and log back into Mitel at the beginning, there is no issue.*In the beginning my sound would get muted, finally figured out that my sound icon in the task bar had a “x” over it and if I just turned it back on, it worked fine. Now it does not happen so it may have been a bug that has since been fixed.Conclusion: It’s not perfect, there are some weird connectivity bugs now and then that seem to differ with users but they are random and not persistent (and fixable by logging out of Mitel and back in) so i can live with them. Hands down there are way more pros than cons and it has been such a relief since we got it. I’ll never go back to the handset phone.

2. 

   Rated 5 out of 5

   Neil S – September 6, 2023

   
   Excellent comfort, easy to go back and forth from a landline to a cell. Base has a separate ringer and Caller ID. No complaints at all, and Jabra has very good customer service

3. 

   Rated 4 out of 5

   Mr.Lee_B – January 13, 2020

   
   Update, week 6:I’ve lowered my rating to 4 stars due to the inconveniences I’ve discovered in the last few weeks. I’m still mostly loving these. I have also discovered that some days I am able to walk around the building and be crystal clear but sometimes I will start dropping out at just 50ft. If I notice it cutting out rather quickly, I’m stuck at my desk till the end of the call. Jabra need to make some adjustments to their channel selections and be more responsive if the person moves away from their computer. I’ve still not experienced any issues with the battery running low/out.The lowered star rating is due the the next couple annoying issues with their operation since becoming more familiar with them..1) In our company, we regularly start communications with a phone call and end up in a screen share when it calls for a visual presentation. This forces me to disconnect my phone call and use Teams for audio and video. This is very inconvenient!!! The Jabra Engage 75 will not allow the user to be on a bluetooth call and Teams screen share at the same time. It will automatically switch over the audio to the softphone feature when Teams is active.2) I am not able to play media from my phones via bluetooth for music or videos. Luckily, my company allows me to stream music through my computer all day without any issues but other companies may not. It is annoying but it’s not what I bought it for so I can tolerate it.Original post, week 1:I received and setup my Jabra Engage 75 Stereo today and have used it most of the day. I’m not connecting this to a landline but I am connected via Bluetooth to 2 phones (1 Samsung S7 edge and 1 iPhone 8) and to my laptop for Skype & Teams.Connecting to my devices was simple enough without the instruction but I’m the type that could always set the time on a VCR too. Others may need to reference the instructions.So far this is the best headset I’ve used. Call clarity is perfect and they sound great in between calls when I’m listening to music. Switching between the PC and phone is automatic when calls come in. They are very light and comfortable enough to wear all day.Battery life is great as I can tell thus far. I’ve only used 2 bars out of 10 using them for 4 hours straight.The only problem I’ve run into is the distance I can effectively use these from the base. They started crackling at around 50ft from the base and completely lost communication at about 100ft, no where near the 490ft they claim. I should mention that our office environment is very, VERY, heavy in wifi so this may be greatly impacting the range. I don’t intend to walk around on calls so I’m good with the range.I’ve also noticed it mutes my mic when I use the F8 function key (used also in AutoCAD) but this has not become an inconvenience yet. There may be a PC or Jabra setting that I can use to prevent this if it becomes annoying.

4. 

   Rated 5 out of 5

   Todd – October 29, 2018

   
   I bought both the Jabra Evolve 75 and Engage 75 for my home office to compare. I use Microsoft Skype and Teams frequently for calls and desktop share and also have frequent phone calls to my work cell phone and also to my personal cell phone. For years I used the Sennheiser 506045 MB Pro2 UC Stereo and was frustrated with that unit, but locked in because I had spent nearly $200 on it. I should have given it up sooner. What I didn’t like about the Sennheiser I wanted fixed in the Jabra unit – namely when I roamed outside of my home office to refill my coffee on a long call I didn’t want people saying “Hey, are you there? We can’t hear you”. Also, whenever I’ve had a bluetooth headset where the USB dongle is in the computer or docking bay I have had limited range and poor connectivity when 2 devices were connected. This was really bad with the Sennheiser and anytime both the computer and 1 cell phone were paired call clarity and reliability took a huge dive and I would have to unpair my cell phone with the Sennheiser to get better quality on computer calls. So being angry and adverse to these issues I wanted none of that in a new Jabra headset. The Jabra ENGAGE 75 has so far highly satisfied my quest and about a week in of use and probably 20+ hours on the headset I’m happy. I have a computer and 2 phones paired to this unit and fidelity is very good. I can walk outside of my house all the way to the mail box (brick house, maybe 80′ from my home office) and keep the calls. So I have utmost confidence with the headset so far. Downside is that the transmitter is in the charging stand so I can’t really take this headset with me on travel. As an aside – I also really liked the fit-and-finish of the Jabra Evolve 75, but I would lose connection when not more than 20 to 30 feet from the USB dongle. Unacceptable for me for aforementioned reasons and I immediately sent it back. In all respect the Jabra Evolve 75 (not the unit I’m reviewing here) was really nice and came with a travel kit, but was a bit heavier and had larger ear pieces which would help with muting environmental sounds, but also I think would make it a bit uncomfortable if you wear with glasses and it pressing against your upper ear. If I was loaded with money I would seriously consider that unit as my second travel unit. However, I’ve decided the Jabra ENGAGE 75 is a superior headset for the home office because it is lighter and less noticeable and obviously has superior transmission distance. On the downside with the ENGAGE 75 I am disappointed with the battery life in that I can’t go all day with calls without worrying about a charge in between. However, I’m willing to live with that for the superior connectivity and clarity. I do believe I’m done with headset buying for a long time and have so much more confidence on my calls with this headset! I noticed that the ENGAGE 75 is back up to full price here on Amazon, but I got it below $300. Not sure I’d spend full retail for this. My company will only buy me cheap corded headsets and so this is a personal purchase for my own enjoyment and peace of mind and so far well worth it.

5. 

   Rated 5 out of 5

   Kristen Ellis – August 6, 2023

   
   ⭐️👍🏻

6. 

   Rated 4 out of 5

   Wookie – February 24, 2021

   
   It sounded great, with good range. I can walk down to the mailbox at the end of the drive while talking on conference calls. Good feature set, and the settings are useful and work well. Music sounds pretty shitty. That’s no points off because you don’t buy these to listen to music.I bought it because I wanted to connect it to two computers and 2 IOS devices. There were 2 USB ports on it, without any real explanation of how they are different. Turns out, they are different. While I did connect it to two computers, and both worked, the experience on the second connected to the not-a-computer USB port was pretty bad. I had to remember to always push the button on the headset to active them even when the conference app was connected already. That connection dropped seemingly for no reason, pretty frequently.I suspect if you connected it to an actual USB port on a desk phone the experience would be better. This is one of the few headsets I saw that has this capability.The smooth leather earpads didn’t grip my ears, and there was no grip on the headband resting on my hair. It didn’t stay on my head very well. It was very comfortable when it was on my head tho, but I apparently just move my head too much for this headset. Trying to put it back in its cradle in the dark was a challenge I wasn’t willing to accept for long after having a different headset that was held in its cradle magnetically.

7. 

   Rated 5 out of 5

   elo – May 15, 2023

   
   When I’m working no one can hear my kids yelling or their toys and tv in the background. What’s crazy is I can’t either unless I take the headset off one ear and then I can hear the noise. Its crazy. Even loud music inside the room gets filtered out for the people Im talking to on the phone.

8. 

   Rated 5 out of 5

   StacyBraiuca – June 17, 2023

   
   I was initially hesitant about the price but this headset is worth every penny because it transfers devices seamlessly and works through heavy walls and even sound the block!!!

9. 

   Rated 5 out of 5

   Aaron G. – October 20, 2020

   
   Primarily using for computer based web conferencing: Teams, Webex, Gotomeeting, Zoom, etc. It has been working wonderfully for that.Pros:-Sound quality is perfect, no complaints on the other end. Also does a great job of filtering out background noise.-Battery easily goes all day.-Range is very impressive. I can walk outside of my house and into my backyard and no-one has ever noticed.-Headset is light and comfortable.-Mute button works and gives an audio feedback so you know if you are muting or unmuting.Cons:-Red Light seems to be on most of the time, not just when I’m in calls.-Microphone will come on randomly sometimes. All the sudden I notice it’s audio is being piped into my ears. I don’t think it’s the Russians recording me but it’s tough to tell why it’s on.My only wish is that my computer could backup to the bluetooth connection when I want to move my laptop somewhere else. It’s wired in through the USB port which is the preferred connection, however I’d like it to switch to the bluetooth connection when I unplug. I was able to pair and adjust windows sound priority to have the usb be priority #1 and the bluetooth be #2 but in practice it didn’t work and was switching between the two weirdly and inconsistently. Also my voip call would normally drop for too long. It prevents me in the middle of a call to just grab my laptop and go. This may just be a windows problem or an unsolvable problem but figured I’d let everyone know in the comments in case you were hoping to do this. I realize a straight bluetooth headset would do this but to me it’s not worth the quality and range drop offs.

10. 

    Rated 5 out of 5

    Joseph J. Betz – August 20, 2020

    
    Needed a good quality headset for remotely working in an IT support call center. Under the gun in March I had purchased a Logitech gaming headset just because USB wireless was the number 1 criteria. That lasted 3 months before it broke.This Jabra Engage 75 is a quality professional headset that will connect to your standard IP desk phone and concurrently connect to your computer via USB. Tested and works well with MS Teams and Cisco IP Communicator version 8.6.6.0. Newer softphones should be no problem.The noise cancelling almost completely erases my teething puppy’s whining, the mute function via a switch at the end of the boom mic works flawlessly and has an audible indicator that you can turn on and off in the nicely laid out settings app.Sound is excellent all-around.Range is good, I can walk all the way around the outside of my house and I only drop out when on the far side of the house with my refrigerator and air conditioner compressor directly between me and the base.Battery life is meh-ok. I use your from 7am to noon, it’s halfway drained, I let it charge over lunch then right back to it and good for the rest of the day.Comfort: well it’s a headset, so you have something on your ears, which is weird if you’re not used to it – but I have no discomfort with this headset and it’s tons lighter and smaller than a wireless gaming headset.Assuming the unit gives me a few years of service, well worth the price. I still wish it only cost a hundred bucks instead of nearly 300, but…